Question 1

How do i know what size would fit me?

Accepted Answer

Check the size guide. The height is the length of your abaya and your height in feet and inches (e.g. a size 52: 5ft 2 inches). All abayas come in the sizes S, M, L, XL. These sizes are according to your top size. Select a size which would be a modest fit or a size you are comfortable in.

Question 2

Are the products refundable?

Accepted Answer

No, the products are not refundable. But we do exchange products within 14 days of receiving the products (postage would be at customers own costs)

Question 3

How often do you restock?

Accepted Answer

We restock every 6 months and before Ramadan.

Question 4

How are the abayas suitable for breastfeeding?

Accepted Answer

All our abayas consist of either a vertical or diagonal zip to make it easy for breastfeeding mothers.

Question 5

How long does the delivery take?

Accepted Answer

1st class postage takes 1-3 working days. 
2nd class postage takes 3-5 working days.

Question 6

What does 100% donation mean?

Accepted Answer

100% donation means every penny paid towards any Ramadan/Eid products goes towards charity.

Question 7

Are the Ramadan/Eid products refundable or exchangable?

Accepted Answer

The Ramadan/Eid products are not refundable/exchangable.

Question 8

Can orders be placed on instagram?

Accepted Answer

Yes, orders can also be placed on Instagram @modesttouch (the same delivery options apply). 
Orders placed for the Ramadan/Eid products on Instagram will be paying for their products using the justgiving link provided after placing the order (on instragram).

Next Pop-up: 7th + 8th February

London Muslim Festival

Excel London

Royal Victoria Dock, 1 Western Gateway, London E16 1XL

FAQ

Follow us on
Instagram: @modesttouch
TikTok: @modesttouch_

FAQ

Follow us on Instagram: @modesttouch TikTok: @modesttouch_

Follow us on
Instagram: @modesttouch
TikTok: @modesttouch_